Refund and Cancellation Policy

This Refund and Cancellation Policy applies exclusively to services offered via the PHN SCHOLAR EXAM portal by PHN Technology Pvt Ltd (“PHN Scholar,” “we,” “us,” or “our”).

1. No Refund Commitment

All registration fees, exam fees, and other charges paid to PHN Scholar are non-refundable and non-transferable under any circumstances. Cancellation requests or transfer of exam registration or study plans will not be entertained once payment confirmation is complete. Absence from exam, personal reasons, or schedule changes do not entitle you to any refunds.

2. Cancellation

PHN Scholar does not permit cancellation of exam registration or related subscriptions once processed. Candidates are advised to carefully review all exam schedules, rules, and policies before completing registration and payment.

3. Payment Processing

Payments are processed securely via authorized third-party payment gateways. PHN Scholar does not store or have access to full payment card details. Any refund (if applicable) will follow rules and timelines of the payment gateway used.

4. Exceptional Refunds

Refunds will be considered only in rare circumstances, including:

  • Duplicate payment for the same exam or service.
  • Technical failures at payment gateways causing erroneous debits.
  • Cancellation of the exam by PHN Scholar without alternative dates or options.

Requests for refunds under exceptional circumstances must be sent in writing to support@phnscholar.com  within 48 hours of the transaction, including:

  • Candidate’s full name and contact details
  • Transaction ID or payment receipt
  • Detailed reason for refund request along with supporting evidence

Review and communication of refund decisions will occur within 7-10 business days.

5. Rights Reserved

PHN Scholar reserves the right to amend exam schedules, formats, or policies and to postpone or cancel exams due to unavoidable events. Registered candidates will be accommodated in rescheduled exams or alternative sessions free of additional charge where possible. No refunds if suitable alternatives are provided.

6. Policy Updates

PHN Scholar may update or modify this policy at any time without prior notice. Continued use of the portal or participation in exams after updates constitutes acceptance of new terms. The latest version of this policy will be available on the PHN Scholar website.

7. Contact Information

PHN Technology Pvt Ltd (PHN Scholar Exam)
Tower A, Giga Platinum, Somnath Nagar Rd,
Near Akoya Skoda Showroom, Clover Park,
Viman Nagar, Pune, Maharashtra 411014
Email: support@phnscholar.com
Website: https://phntechnology.com

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